Employee Satisfaction is the Key to a Good Business Image
A business with a good public image can attract customers to your business and perhaps make a customer out of them. So today business are very careful how they build their brand reputation, not wanting any negative feedback in social media sites to affect the reputation that they are trying to build up. It is a difficult task to make the best impression on potential customers in everything you do. Perhaps the only thing that you think will attract customer to your business is a positive image yet this is only one aspect of it and the more important one is often neglected and which is your most important asset – your employees. You should not undervalue your employees because they are really your primary assets, your direct link to your customers. If you have unhappy employees, don’t expect them to make your customers happy. If they don’t think that your business is that great then it will be written all over their faces when they deal with your customers. Here are some of the ways that you can cultivate a positive image in your employees.
You can show that you value your employees by making their work place the best that it can be which encourages them to be more productive. The furniture and things in the workplace should be free of air pollution that comes from the presence of dust particles, carpet fibers, low quality of air circulation, and the accumulation of germs on the surface of desks and chairs. To achieve this, your company should hire professional carpet cleaning services and good ventilation for the room using an A/C unit. Your cleaning service should also disinfect all furniture aside from dusting them.
There should be appliances that are useful for the comfort and satisfaction of our employees. Give them a place where they can have their coffee break or eat healthy snacks. A small kitchen with a quality kettle, dishwasher and microwave oven will do for starters. Coffee and other drinks should be available and lots of fresh fruits.
Choose furniture that is comfortable for your employees to use. This is because they are spending at most 10 hours each day in the office and if they have poor quality furniture it will become an obstacle to productivity. You can experience back pains and lack concentration with low quality chairs. It can cost you in terms of employee productivity if you have bad chairs. If you change to ergonomic chairs or standing desks then it can sure change your employees behavior and health.
Your employee should feel that the company cares for them. When they feel they are special then they will also give special care to your customers.